riversidetrust2h
Meet Sam, who has volunteered with us every Saturday for 12 years.
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Engage
Social that people actually stop for.
We plan, create and manage your social channels so you show up consistently, sound like yourself, and build a community that cares — while you get on with running your organisation.
A week with us
One week of social, done properly
Illustrative week: 12 posts are planned across LinkedIn, Instagram, TikTok, Facebook. Wednesday’s Client win post is written and designed, published, and then gets 214, 38 comments, 52 shares, +120 followers.
01 Plan
We map a month of content around your goals, key dates and what your audience responds to.
Stage 1 of 4: Plan
Platforms
Platforms we manage
Instagram
Visual storytelling for venues, charities and consumer brands
- Reels, carousels and Stories
- Grid planned weeks ahead
- Link and shopping stickers set up
Facebook
Local communities, groups and audiences over 35
- Groups and events managed
- Posts that start local conversations
- Messenger replies handled
LinkedIn
B2B audiences, recruitment and thought leadership
- Company page and founder posts
- Content your team will want to share
- Newsletters and document posts
TikTok
Reaching younger audiences with short, native video
- Trend-led ideas that fit your brand
- Filming and editing guidance
- Hooks, sounds and captions tested
YouTube
How-tos, explainers and Shorts that keep being found
- Channel and playlist structure
- Titles and thumbnails that get clicked
- Shorts cut from longer videos
Bluesky & Threads
Engaged early communities looking for an alternative to X
- Profiles set up and verified
- Cross-posting that doesn’t feel copied
- Honest advice on where your audience is moving
Thinking about leaving X? Read our take
Try it yourself
Which post wins?
Tap the post you think got more engagement. Three rounds.
Round 1 of 3Faces vs. a logo
Post A
Post B
Pick a post to see how it performed.
Figures are illustrative.
What you get
Everything your social channels need
Social strategy
Which channels, what to say, how often, and why.
Content calendar
A month planned ahead, signed off by you.
Content creation
Posts, carousels, short videos and copy in your brand’s voice.
Community management
Replies, comments and messages handled daily.
Paid boosting
Small, targeted budgets behind your best posts.
Monthly reporting
Reach, engagement and follower growth, explained plainly.
The tools we use
Industry-standard tools, set up properly, so your data stays accurate and yours.
- Meta Ads
- Looker Studio
Process
How it works
01 Audit
We review your channels, competitors and audience.
DeliverableSocial audit
02 Strategy
We agree goals, channels, tone and content pillars.
DeliverableSocial strategy
03 Create
We plan a monthly calendar and create the content.
DeliverableApproved content calendar
04 Manage
We handle posting and community management.
DeliverableDaily management
05 Report
We share monthly results and next steps.
DeliverableMonthly report
Results
Followers who stick around
Social media
Hayden Galleries
+338%social followers
We gave Hayden Galleries a consistent voice on social, with a steady rhythm of exhibition news, artist stories and behind-the-scenes posts. Their following grew by 338%, and those new followers keep coming back to engage.
Read the case study: Hayden GalleriesFAQs
Questions we get asked
Which social platforms should we be on?
Only the ones your audience actually uses. It’s better to do two channels well than five badly. We look at who you want to reach, where they spend their time and what you have the capacity to keep up, then recommend a shortlist with reasons.
How often will you post?
It depends on the platform and your goals, but consistency matters more than volume. Most clients post a few times a week on each main channel. We’ll agree a rhythm in your strategy and stick to it, so your audience knows when to expect you.
Do we get to approve content before it goes out?
Yes. You see and sign off the whole month’s calendar before anything is scheduled. Timely posts, like event coverage or news, are shared for a quick approval too. Nothing goes out in your name without you knowing.
Will you reply to comments and messages?
Yes. We check your channels every working day, reply to comments and messages in your voice, and flag anything that needs your input, such as complaints, press enquiries or sensitive topics. We agree how to handle those with you up front.
Do you create videos and graphics?
Yes. We design graphics and carousels, and edit short-form video for Reels, TikTok and Shorts. If you have photos or footage, we’ll make the most of it. If not, we can guide you on filming quick clips on a phone, or arrange a shoot.
How do you measure success on social?
We agree what success means for you first, whether that’s awareness, engagement, website visits or enquiries. Each month we report on reach, engagement and follower growth, plus the clicks and conversions social sends to your site, and explain what we’ll change next.
Related services
Works well with
- Find out more
Paid ads & paid social
Paid campaigns planned and improved around clear objectives.
- Find out more
Content strategy
The right story, structure and tone for every stage of the journey.
- Find out more
Search engine optimisation (SEO)
Be found by the people already searching for what you offer.
- Explore conversion rate optimisation
Getting followers but not enquiries?
A growing audience only helps if your website turns visits into action. Conversion rate optimisation finds and fixes the leaks.
Get in touch
Get a free social media review
Tell us which channels you’re on and we’ll come back with honest feedback on what’s working and what we’d change.
Ready to be worth stopping for?
A free, no-pressure conversation about what your customers are doing and what to do about it.
Book a discovery call